Resume

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Mary Parke

2516 Grayson Way, San Antonio, TX  78232 • 415-336-8393 • mary@maryparke.com

I have a keen knack for assessing and understanding client’s needs and translating these needs to the appropriate processes and teams for resolution. I am passionate about using technology in achieving personal, team, and community health, fitness, and wellness goals. I seek to use my skills to help others – especially in bridging the gap between users and applications development teams to satisfy the needs of both and highlight the expertise of the developers and functionality of the SAAS. Over 15 years experience teaching and training all ages.

EMPLOYMENT HISTORY

LMS Consultant

MaryParke.com                                                     San Antonio, TX                          October 2013 – Present

  • Former and new client support on all aspects of learning management system (LMS) selection, implementation, training, use, and ongoing support for all team levels from administrator to end user

Sales Associate

Performance Bicycle                                                     San Antonio, TX                          July 2015 – Present

  • Bike, clothing, parts, and accessories educator and sales associate – including safety and proper fit
  • Team representative and support for on- and off-site events, stock, inventory, and marketing

Store Operations Associate

T-Mobile                                                                         San Antonio, TX                   April 2014 – April 2015

Direct managerial & operations management support for:

  • Inventory management, including shipping/receiving, quarterly counts & reports
  • SAP utilized for reporting metrics for store operations including sales, inventory, marketing goals
  • Loss prevention including technical support for floor demo devices & security protocols
  • Merchandising support for product launches
  • Daily paperwork proofing for cash balancing & records reporting
  • Optimization of all daily operation workflows including documentation
  • Ranked in top tier regionally for Store Operations Associate metrics (100% met over 9 months)

Instructional Designer

St. Philip’s College, of the Alamo Colleges           San Antonio, TX       April 2012 – Sept 2013 (Laid Off)

  • Lead course developer, trainer, and reviewer for Distance Learning Certification, Migration (Blackboard Vista to Canvas), and Web Enhanced training on the learning management system (LMS)
  • Created and led program of professional development training for all constituents in online andragogy, best practices, instructional design, and technology for academic and operational needs
  • Analyzed and tested software and mobile apps; determined use-case scenarios, cost-effectiveness, implementation and training needs; deployed training to employees
  • Contributing member of district’s LMS Admins/eLearning Solutions group for site-wide support including troubleshooting, help-desk ticketing, IT SIS (student information system) needs, and training
  • Active participant on three executive leadership hiring committees, through final interview rounds
  • Member of the Instructional Technology, Distance Learning, Textbook Adoption, and Foundations of Excellence (Student Services Success) Committees at St. Philip’s College
  • Award: August 2013 recipient of the Living Our Values: Communication award for employees who exemplify “engaging in open & transparent communication, information sharing and collaboration.”

Learning Technologies Specialist

University of California San Francisco                  San Francisco, CA                   January 2011 – March 2012

  • Hired to lead upgrade of LMS system from end-user needs analysis perspective (Moodle 1.x to 2.x)
  • Usability consultant to applications development team for customized coding projects that interacted with the LMS including: Lecture Capture Software Selection; Moodle 2 Upgrade Evaluation; Moodle 2 LMS – Alfresco LCMS Integration (Whitepaper: http://bit.ly/2aMxDRM)
  • Business requirements lead for IT’s upgrade from Kayako Footprints to Service Now ticketing system implementation for the Dean of the Library’s supervised divisions
  • Instructional Design lead for School of Nursing MNP Core Course Curriculum Online Course Template and Branding; Clinical Translational Sciences Institute Online program pilot; and campus-wide SCORM & Articulate training
  • Provided LMS and educational technology customer support via in-person and Footprints helpdesk
  • Assisted with all audio-visual (AV/multimedia) projects including equipment checkout to training on AV equipment – from capture to editing and conversion to multiple media & viewing formats
  • Created and provided training on Collaborate (video conferencing), Articulate (course creation software), Mahara (e-Portfolio), Alfresco (content management system), Moodle (LMS), & Ilios (LMS)

Senior Instructional Designer

City College of San Francisco                  San Francisco, CA                  April 2008 – June 2010 (Laid Off)

  • Created LMS support systems and provided support for faculty & approximately 10k students/semester
  • Trained over 400 faculty in how to create, teach, and manage their courses online
  • Achieved migration from legacy LMS (WebCT, Blackboard, Moodle) to new LMS (Moodle)
  • Authored business rule processes for Banner SIS (user) integration, LMS maintenance, system and course backups, course archiving, legal policies, & security
  • Project manager for automation of user authentication, course creation, course copying, & enrollment
  • Compliance adviser & trainer on intellectual property, copyright, accessibility/ADA/Section 508, FERPA
  • Supervised student workers on coding and training projects
  • Created and moderated online collaboration community for faculty
  • Negotiated vendor hosting contract terms, conditions, compatibility, and migration requirements

Moodle LMS Consultant for the Center for Instruction and Technology

University of San Francisco                  San Francisco, CA                  October – December 2009

  • Configured multiple Moodle instances’ site administration for usability & compatibility with existing SIS
  • Provided instructional designer with training materials to adapt for their faculty

Moodle LMS Consultant

UCSF AIDS Health Project                  San Francisco, CA                  March 2007 – March 2008

  • Assisted in selection of hardware & Moodle LMS software for implementation
  • Trained on how to migrate courses from WebCT to Moodle and then facilitated course migration

Instructional Designer

DeAnza Community College                  Cupertino, CA                  August 2006 – March 2008

  • Trainer for faculty migration from legacy LMS (WebCT, ETUDES, Blackboard) to new Moodle LMS
  • Co-system administrator for integration of new LMS with existing campus IT systems
  • Usability tester & adviser on software upgrades

ACADEMIC PRESENTATIONS AND PUBLICATIONS

University of California Moodle Summit  – 2011

  • Whitepaper: Moodle 2 – Alfresco Integration Project (UCSF), copyright UC Regents 2011.

Digital Teaching and Learning Consortium – LMS Project 2006-2010

  • Contributing member to a consortium of California public higher education schools on the Moodle LMS

MoodleMoot West Coast (San Francisco, CA) 2009
Online Teaching Conference (Cabrillo College, Aptos, CA) 2009

  • Presented Moodle Site Administration: Bringing Together Technology and Usability to faculty, administrators, and staff

EDUCATION & PROFESSIONAL DEVELOPMENT

  • M.A. Education in Instructional Technologies, San Francisco State University, 2006
  • CA Professional Clear Multiple Subject Teaching Credential, San Francisco State University, 2004
  • B.S.W. (Social Work), University of Illinois at Chicago, 1996
  • Professional Grant Writing Workshop, Grant Writing Center, Arlington, VA, held at University of Texas, Austin 11/7-11/9/2012

MEMBERSHIP

  • Geekdom.com – San Antonio Member,  Dec 2013 – April 2014.
  • San Antonio Gold’s Gym Cycling Team – Member, March 2015 – Present.

SOFTWARE AND STANDARDS

• Moodle • Sakai • Blackboard • Instructure Canvas

• Mahara • Alfresco • Atlassian Confluence

• Collaborate • Elluminate • MediaSite • Screencast • Camtasia • Articulate Suite • Respondus

• Footprints • Kayako • ZenDesk • Redmine • Service Now • JIRA • RedHat

• Adobe Creative Suite • Dreamweaver • BBEdit • Audacity

• SoundSoap • Visual Hub • Handbrake • MPEG Streamclip • QuickTime Pro • iMovie

• HTML/5 • CSS

• SCORM • IMS • QTI  • LTI

ADDITIONAL ONLINE PRESENCE

** To view the Articulate SCORM Module:

Please go to http://moodle.ucsf.edu. When there, click on “Support Centers” (center of page). Then scroll down and click on “Tech Commons Multimedia Workstation Support” course. In the course, scroll down to section 2 – “Creating Narrated Presentations with Articulate Studio”. The tutorial in this learning module and supporting documentation handouts in this section were created by me. [A direct link to this site is blocked by UCSF authentication.]

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